Sorinna Vanny Yang
Colosseum Casino and Hotel Colosseum Casino and Hotel
Nesebar
"Sorinna Vanny Yang"
Terrible terrible. This is my first time staying here and will also be my last. Customer service (rude) wasn’t helping at all. As soon as we walked in, the lady point us to self checking, then walked away to chat with her co-workers without even tell us what for. After I input my driver license and debit card information, it say try again or go to another kiosk. Then when I asked the customer service for help, she said something is wrong, you didn’t put the correct information. Well, first of all everything were scan not input. So I went to the check-in station, the girl told me that I was already checked in?! Finally, I got the key. Never stay here again.