We were here a few years back and at the time, we ensured we got a hire car to drive around. Better than taking public transport which is just as bad as taking a taxi. We came to this establishment during the worst times when Queensland experienced the torrential floods. Our flight from Melbourne was diverted to Brisbane, as the weather was just that bad we couldn't land. The airline at Brisbane took us back on a mini-bus back to Coolingatta Airport and that took an hour or so out of our holiday experience. Once we got the hire car which was another hour; we end up at Jupiters and found the weather to be humid and wet at the same time from the heavy wind and rain. The car park facility was superb with a security smart card that allowed a sense of security for the guests. Upon our arrival, the hotel room did not look like the one we saw on the website where we had initially booked. We tried to get a room that was shown on the website, but the staff management told us that they were in the process of upgrading and they weren't really ready for guests. Once we got into our hotel room, I just thought at that point.... what the hell did we just walk in to? The room decor looked as though it was from the 1970s and 1980s.... I'm sorry but the room was crap really. We asked for a queen, but instead to single beds... what a joke. I had to push both singles together. The only thing that was considered modern was the mini bar fridge, though the prices were just as ridiculous as it was with the entire experience. I would not recommend going back to this place unless you are absolutely desperate and to experience the casino which is by comparison to Melbourne's Crown Casino just dismal. The entire place especially indoors needs to keep up with the times....