Carol Robinson
King's Ransom Casino King's Ransom Casino
Mooringsport, Louisiana
"Carol Robinson"
We waited in the lobby for almost an hour after our 9:30 PM arrival because our room was not ready. The night manager was rude and disrespectful. She didn't seem to think waiting until 10:30 for a room that we started to pay for at 3:00 was a big deal. Our suite was spacious, but rather worn. Left over tape on ceiling and walls from previous decorations. No ice available, people have to lug in bagged ice. No dinner ware in the kitchen. House keeping staff was nice and the soaking tub was facing a fantastic view. Over- all, not even close to what they claim to be on their website. I have been to nicer Hampton Inns.

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