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Mar 18 '18 at 12:32

Golden Nugget- Lake Charles

The casino is a blast, the golf course is gorgeous and fun to play, beautiful pool. Rooms are awful!!! Most uncomfortable bed and pillow in the suites. I have a crick in my back and neck from two nights of sleeping on them. Coffee pot was broken, no one ever came to fix even though we stayed for two nights. Safe was broken and someone pooped in the toilet and stopped it up. We came in from golf and the maintenance crew was fixing it. That was crazy. Room service sent a ham plate. We called to make sure we weren’t being charged for it, they came and got the ham but didn’t bring more tea like we asked. So overall, it’s 2 stars based on the hotel. The amenities: golf course and casino are great. Pool was very overcrowded for my taste but sure is pretty.
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