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Apr 2 '18 at 18:17

noanie renuart

noanie renuart
If I could give this hotel zero stars, I would. When I booked a reservation with this hotel, my emailed confirmation gave me an deadline for cancelling without penalties. My plans changed and I cancelled a month before the deadline. They did not refund my deposit and said I didn't cancel before the deadline. They had put in their notes a completely different deadline than they gave me. I have forwarded them multiple times the email that shows my cancellation deadline. They are still refusing to issue me a refund. What a horrible way to do business. This hotel completely lacks honesty and integrity. I will never go back to this place nor recommend it to anyone.