Apr 12 '18 at 1:28
It is strong three star hotel. Even they consider themselves five star. Ground are nice and clean, maintenance need to be at better level. You will not be excited to walk few floors on hot day due to not working elevator. They have nice buffet but restaurant food and service have a room for improvement. They do not believe in reservation. Old fashion way. Big line first come , first serve. If you want to make sure you get in .you will waste at least 30-45 minutes for Italian restaurant. Beach can much cleaner. Hours of operation can be much better. Beach activities not open till 9. Keep in mind in Costa Rica sun is out around 6. Management are just show off to the top management. Sometime the garbage in the building can be for hours until it will be cleaned. Need a lot of work to get to 5 star resort.