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Apr 12 '18 at 0:49

Cavanaugh's

Poorly managed and rude staff. We could not be more disappointed in a "high end" restaurant. We had a 7:15 reservation on a Saturday night(Anniversary dinner) and we arrived a little early, around 7. The place was almost empty, other than a few people at the bar, so we told the hostess if our table was ready we would go ahead and sit down. She instructed that it was not ready and to check back at 7:15, reminder-the place was EMPTY. We went to the bar and ordered drinks, bartenders were less than friendly and attentive, in fact they were slow and more concerned with what the latest gossip was than serving us. We quickly checked back with the hostess at 7:15 and to our surprise our table was not ready, reminder- the place was EMPTY and we had a RESERVATION. She said she would come get us at the bar when a table was available. We went back to the bar, and giving them the benefit of doubt thought maybe they didn't have enough wait staff to sit any more tables. Were we ever wrong...we watched for the next 45 minutes as table after table was sat, people just walking in and sitting down right away. At 8, 45 minutes past our RESERVATION, we asked the hostess if our table was ready yet and she informed us it was not and that she would let us know when it was! Seriously?! You just sat a dozen tables for people that came in after us! We left and will NEVER be back! The manager offered a table right away and a gift certificate, but at that point our night was ruined. Stay away from this poorly run steakhouse, you will be disappointed.
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