Apr 23 '18 at 17:35
I'm a frequent visitor and current V-card holder and Island View is my favorite casino on the coast. However, my visit last weekend was very disappointing.
1. My hotel room (5069 casino side) was located above the daily garbage pickup which occurs at about 5:30 am! And you can't sleep through that approximate ten minute process! 2.The refrigerator leaked all over carpet and maintenance could not repair and there was no replacement available.
3. They relocated me to a room (5013) where the toilet ran continuously and that refrigerator freezes everything!
4. Went to the Diner for lunch to get Saturday blue plate fried pork chop and was told they ran out of them by 12:30. Really?!?
5. I thought I left something in room 5069 when I changed rooms and contacted housekeeping and security for assistance and was informed that Lost and Found dept was only open a few hours a day and that I would have to wait until the next morning to get help. UNACCEPTABLE for such a large casino to have this policy!
I look forward to hearing that these issues have been addressed.