May 2 '18 at 15:22
When we showed up, we did not get the room we requested a month in advance for. The bathroom had no proper ventilation. No shelving units to put bath room items on. Very institutional feeling. Absolutely not one picture. I went here 5 years ago and had a great experience. Wonder what might be happening here. Caution. West tower is not a very good tower to stay in. Other towers are much nicer. Oh! Almost forgot the elevator going up.... I heard a metal scraping noise inside. It sounds very dangerous like it is in need of a maintence. It will be a very long time before I suggest coming back here.