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Jan 2 '18 at 23:58
We have stayed here 4 times. All 4 times the Condos were clean, well prepared and very well stocked. The cleaning crew are polite and friendly. The only issue that we have EVERY time we stay here is the manager is completely unpredictable. At times she is nice, even helped us check in early, and then in the same breath will turn around and be completely rude. We even took her a Christmas gift this year to try and start the trip out on a positive note. Her social skills are lacking and she has proven ALL 4 TIMES that we stay there, she is not capable of being consistently pleasant. During our stay this Christmas she knew she was rude and tried to come and apologize only to turn crazy again the next day. The crazy encounters are not just in person, as we have had her yell at us over the phone as well when calling and asking a question. As long as our interactions with her are limited, we enjoy our stay every time.
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@Lake Tahoe Horizon Casino Resort
@Reno & Tahoe
@Aspen Lounge
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