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Jan 4 '18 at 11:48

M & G Cafe and Bar

Alex Jaruwat
Shockingly poor service, and staff did not look interested at all. There was no effort from the wait staff to help find a seat, or to help find sugar that we required with our coffees. The waiter took their sweet time to deliver food, when the cafe wasn't even busy. The cafe is not customer focussed, while it charges premium prices for sub-standard food! Very poor service from a 5-star hotel cafe, and I felt disappointed because I would get better service from my local McDonald's cafe (no exaggeration)! I will never go back, and it’s far from the level of standards you would expect from a 5-star hotel. Sort it out asap Star!!!