Mar 6 '18 at 20:34
Booked a reservation the day before. Went to the restaurant and there was a line outside the door. It didn’t move for 30 minutes. We went to the front desk to inform them of our reservation and their snooty response was, “get to the back of the line, we’ll be with you when we can”. It would have likely been another hour, 1.5 after our reservation, just to be seated.
We instead went to Costa Di Mare next door at the Wynn and had a fantastic 5 star experience. We’ll be back to Costa again and have sworn off Palazzo restaurants based on this experience. I feel empathy for all of the others in the line at Lavo who were also blown off.