Apr 6 '18 at 21:12
I contacted them about making a small baby shower cake because I had had one of their cakes at a relatives event. I finally received an email response back from someone after several days asking a few questions about the date of my event and what I needed, etc. I responded back (immediately) and sent a picture of the simple cake design I wanted. After the passing of ANOTHER week and hearing nothing, I sent a follow up email asking if they were available to make the cake....it's been over a month and still zero response. I would have completely understood the bakery not having time to make my cake, but a simple response back is a common courtesy. They're extremely unprofessional and obviously, not reliable!
