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Apr 17 '16 at 16:12
Johnny Rockets

Johnny Rockets

  • Restaurant @ Royal Caribbean International - Freedom of the Seas
I came here for lunch with my family which is on vacation and was told the credit card systems was down and I needed to withdraw money from the ATM. I got the money from the ATM and paid for my food. I checked my bank statement and noticed I was charged for the meal on my card after I already paid cash. I called and luckily I was still in Miami and could go down there. The reason I rate this 4 star is because the manager was extremely nice and corrected the problem in every way possible. He also gave me and my family lunch and milk shakes. I will return to this location because of the manager and the way he handled things. Great customer service.
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@Royal Caribbean International - Freedom of the Seas
@Louisiana & Gulf
@Johnny Rockets
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