HORRIBLE! HORRIBLE!! HORIBBLE!!! first off I live out of state. I came here around 630pm on Easter Sunday. I was in Tahoe visting 4 family households that live in the Tahoe area, on the way out of tahoe me and my bf decided to try this pub based off of the local reviews here, and what my family has said about this place. Let me tell you after my speaker phone conversation with them and my experience here they won't be seeing any of those 12 family members EVER again!! You lost some service! And just so you know Tahoe has plenty more bars/wfood around you, your shop isn't a gem in the rough. You better get better workers or customer service started on... my only complaint is your tall lanky white guy that was working that shift. We came It took 10 mins to get a menu, mind you it was moderately busy. However I own a restaurant and have served and managed many years before and it was in no means swamped or crazy busy. But oh well we can chill, and order we thought (We had some time but where on a time schedule for a flight). We both decided on the same meal. About 25mins later the food comes out. The menu did not state an ingredient that I'm allergic to in the meal. So as kindly as I could (I absolutely hate returning and wasting food!) I took it to the bar to him and explained I couldn't eat it. With great attitude he said he'd switch it. Didn't ask if I'd like something else, didn't ask if I wanted to nix the order, just got frustrated said his piece then walked away like I was a bug irritating him! And to go more on his service he just dropped off our food And left. We both wanted ranch in the side. he never once asked if we needed anything else, or a refill for the beer that was below half at this point. He obviously had better people to attend then this "stupid eating pit stop". Once I sit back down I see my bf has scarfed his meal down, great job I bet the food is great! The fries were good that I tried before I returned the meal. Looking at my phone (seriously) 3mins had last and my bf was let's just say done by now, I figured what's the point it'll take 22 more mins, and we have to get back on the road to sac to get to the airport. I need to cancel this as much as I hate. Tail between legs feeling horrible I tried my best to explain this to the stick up butt bartender. He wouldn't even listen past I need to cancel! No matter could be important enough, obviously you didn't care about your table enough to check up on or even ask if I wanted the meal again to begin with when returned. Serving 101, start some training. It was all about him! And his inconvenience. So since I was talking to a wall I went back to the table frustrated. He brought the bill very promptly after that. Look at pics.