Restaurant @ CasaBlanca Resort, Casino, Golf, & Spa
"Shannon Gardner"
I gave Katherine's one star because the food is fantastic. I gave Katherine's ONLY one star because the manager's service was appalling! We had made a reservation for a birthday party for 12 people. Only 10 people were able to show up. When we arrived, they told us our party would need to be at separate tables...not because we only had 10 people, but because they don't seat parties that large at one table. We were not told that when we called. Not only did they seat 6 of us at one table, but the other 4 of us had to sit at another table at a completely opposite end of the restaurant! Like I said, the food was fantastic, but I will NEVER go back because of the way we were treated! When my husband tried to speak to the manager to express his disappointment, he was told "Don't make a stink, sir!" Good service is extremely important in the restaurant business, so keep this in mind if you ever consider Katherine's!