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May 22 '18 at 17:25

Grand Via Buffet

I wish I could review separately. The casino deserves 5 stars. Everyone was friendly helpful. It was a friendly environment. I look forward to going back to both the casino and hotel. However the hotel was hot. Had few amenities. I was told I would have a refrigerator we didn't. We needed one for a diabetic guess staying with us. One day the card reader wouldn't let us into the pool and the customer service girl was doi g everything she could not to help us until I said I was going to put it in my review. Hallways have no ac or heat. Neither do the elevators. I will return but with lower expectations from a place that is called a resort.
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