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Apr 1 '18 at 4:40
Horrible...no other word to describe it. VERY long story short...the special of the day was a bone in Delmonico. I order the steak medium, and we ordered 2 side dished to be shared by me and my husband. Our food was served and my steak was very over cooked. I showed our waitress and she agreed it was overcooked - she apologized and said she would get another one out. I sat for 20 minutes and watched my husband eat his dinner (he wanted to wait for me). When the second steak was brought out it was RAW..., not rare, the meat was purple and raw, and actually also full of sinew. Once again she apologized, I told her I was done, no need to try for a third attempt. The manager came over and apologized, and told me that I wouldn't be charged for the steak..really? I didn't eat a single bite...why would you need to point out that I wouldn't be charged? I was however charged for the side dishes (that I didn't eat). Our 'nice dinner' was ruined - we left (me hungry) ...but apparently that's OK, because I wasn't charged for the 2 steaks they were unable to cook, and I was unable to eat. Save your money and eat at the Italian restaurant - our dinner the previous evening was awesome.
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@Beau Rivage Resort & Casino
@Louisiana & Gulf
@BR Prime
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