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May 20 '18 at 20:21
Pacific Rim Buffet

Pacific Rim Buffet

  • Restaurant @ Emerald Queen Hotel & Casino
Customer service is bad if they had a negative star I would have gave them that . I had never been there before I have heard from a lot of people how their customer service is and I thought I would stop in there for a few minutes and that will be the last time I stop there. I'm from another local tribe and if our customer service and our security treated people the way they do they would be fired. If you're going to have good customers you have to have good customer service and those people work on tips and they not going to get tips if their customer service is no good. But that really has nothing to do with the way that you're greeted when you come into the door because you don't even want to stay there that much less come in the door. Not everybody that walks into a casino door is a thug and they should not be treated as one. I won't go back there and I wouldn't recommend other people going. But everybody has their own story. That's just mine!
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@Emerald Queen Hotel & Casino
@The West Coast
@Pacific Rim Buffet
0
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