I moved here fall of 2017 when it was still Carolina Cove. My experience here as Carolina Cove was horrendous, so I was happy to see that the property was under new management at the end of fall semester/beginning of spring semester. However, I have not seen improvement in the management. I see great improvements in the property itself such as new flooring, redoing the parking lot and cleaning the facility. The new manager has absolutely no place working in a customer service company WHATSOEVER! As a waitress I am well aware of what quality customer service looks like. I have come to speak with the manager, Lilly, several times about serious concerns pertaining to my roommate situation and my pets. Both times she looked at me with a stone cold face showing no sympathy or concern. After my floors had been redone maintained had come into my apartment unannounced while I was not home and locked my bedroom doors and my two roommates doors who do not live there anymore. My things were still in the bedrooms from being moved during the floors being worked on and my cats were locked in my room away from their food and water in the living room. Aside from this, the gates never work and hot tub hasn’t worked since I moved in. I am extremely disappointed in the change of management. It is ran by kids at the office, maintance is rude, and everything is always breaking. Please save yourself the money and do not live here when there are other much nicer places to live at similar pricing.