Ace's Diner Ace's Diner
Restaurant @ Harrah's Council Bluffs
"melinda larson"
Staying in what they call a PREMIUM room. There's no microwave, there's a coffee pot (with some really nice mugs) with sugars and creamers, but no COFFEE. There is LITERALLY wallpaper peeling off the walls in our PREMIUM room. The boy at the front desk was flippant and clearly didn't care about our complaint. He was just rude. I'm going to give 1 star for the housekeeping team, they're doing they're job. The outside of the building is in disrepair, falling apart, with filthy Windows and doors, and trash all over the grounds. DO NOT PAY EXTRA FOR A PREMIUM ROOM! We also witnessed a valet driver, drive someone's car around the lot with a flat tire, then proceeded to tell the car owner that she found it with a flat tire. Not that she drove on it and ruined his rim too.