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May 20 '18 at 0:31
Red Lobster is usually pretty good. This location seems to be completely unorganized. Arrived with my family, and was immediately told 15-20 minute wait when the restaurant was mostly empty. Observed waitress being rude with management at front of restaurant. When brought to the manager's attention, she defended their practice by saying "night shift is coming on" any good management knows to stagger their people so that the quality of service does not decline. We will be removing Red Lobster from our list of good restaurants.
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