Karen Mitchell
Silverado Franklin Historic Hotel and Gaming Complex Silverado Franklin Historic Hotel and Gaming Complex
Deadwood, South Dakota
"Karen Mitchell"
The room was the worse we have ever stayed in, we canceled the rest of our stay and they didn't even care enough to ask why. the sewer pipes were outside our room and we heard running sewer all night, the air conditioner ran for 20 seconds every 2 minutes, the garbage was right outside our window also so we got to hear garbage trucks backing up and loading for long time. bed was so worn out you almost hit the floor when you sat on it, door knob didn't work only key opened door, closet door didn't shut, connecting door to other room had broken lock, toilet was so low to ground we had a hard time getting off it, no hot water, remote for tv didn't work, terrible experience, we also thought the buffet was way over priced for the food offered. the prime rib tasted like dry roast beef not prime, the vegetable soup was good though, it was the only bright spot on our trip. We moved to Cadillac Jacks down the street and are so happy we extended our trip.