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Jun 24 '18 at 14:45

Cales Casino

Cales Casino

  • Plano, TX
Worst resort I have ever been to. I got here yesterday and I can't believe I have to be here for a full week. This is my first time here with my whole family and honestly our last time here. Since the minute we got down from the bus yesterday we weren't tried right like in out resort we have been to. We got here at 12:00 PM check in is suppose to be at 3:00 PM and we didn't get out room till 5:30. Horrible so much stress when we are on vacation and should go through this. Then, I got to my room at the time which was late and my room was dirty at that time I had to call someone to come clean the shower and everything. It sucked! I would have a least expected my room to be nice and clean. No mini bar in the room and no free room service. I don't recommend this resort to no one at all. Trust me it's not worth it for the money. Bugs on your food in the buffet and even in the rooms. HORRIBLE SERVICE! I had lunch yesterday in the buffet and we had to ask for our drink 3 times to get it by that time we were done with our food. Don't choose this resort for your vacation. I really can't believe that they ruined our vacation. If there was a zero for rating I would choose it.
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