Sal Artero
Flamingo Las Vegas Flamingo Las Vegas
Las Vegas, Nevada
"Sal Artero"
Stayed June 6-8. New rooms are nice. Slots are loose. Customer service so and so. First time I have had an issue at a Total Rewards Casino. Signed up for an upgrade if available. I was told my upgrade was accepted, keys didn’t work, had to go back downstairs only to get new keys and find out it was not the upgrade I requested. All in all, Glenn at the front counter helped me out as the young lady who registered me was already off, overall experience would have been a 1 Star if not for Glenn. Thank you sir.