Jun 25 '18 at 14:40
We enjoyed the newly renovated Elements Casino but the buffet was the absolute worst. The salad bar was terrible, the main dishes were luke warm at best and the turkey they served was as dry as a bone. The stuffing was pretty bad too. The buffet area itself was a mess. There was food etc. that had been spilled around the serving trays that should have been cleaned up and appeared to have been there for sometime. We never had any kind of service, we asked one of the servers how we get our drinks and she said your server will get them for you. Our server never showed up, when I went to get a drink myself I couldn't find any glasses and when I asked a server where I could find the glasses she said try looking in the cupboard over there below the pop machine. We never even received a bill from our nonexistent server and most of the food that we had taken from the buffet was still sitting on our plates when we left. We spoke to a couple of employees at the front to express our concerns and to pay for this horrible experience and they were very apologetic and despite our insistence that we wanted to pay they asked us not to pay and to give them another chance in the future. I am not sure that is going to happen, they did say that they had some kinks to work out but until I am totally convinced that they have taken steps to improve the quality of food and service I am afraid that myself and my companion won't be back.