Jun 28 '18 at 0:53
Mohegan Sun is a beautiful property with lots of food options, shows, gaming, and other events. I went there maybe a year ago to see a show in the Wolf Den. I wanted a good seat, so I got there at noon, thinking I might get a wristband and return for the show. No bands. To be at the front of the line, I had to stand for 7 hours. In case that happened, I'd brought a tiny folding camp stool. They took it away from me. They said, If you don't want to stand, get a wheel chair. I looked behind me in line. Half the people were sitting in wheel chairs. A man I know who needs a wheel chair came in. The supply was gone -- to people who don't need them but don't want to stand in line. This was a classic rock show. The people in line were mostly senior citizens, standing for 6-7 hours if not lucky enough to get a wheel chair. They told me they'd return my camp stool after the show. Turned out they'd lost it. I got it back in the mail a month later. This visit, I went to a car auction. I asked directions from their concierge desk and got barked at -- and was directed in the opposite direction from my destination. My bag was searched repeatedly. The people doing the searching didn't want to touch people's bags -- germs! So they used a stick, which they stuck into every person's (possibly germ-laden) bag -- then put it in my bag next to my eye makeup. If someone with a cold had a bag containing dirty tissues, to how many people did they transmit that cold? Mohegan Sun is a beautiful facility, but their customer service leaves a bit to be desired. Definitely worth a visit -- I just try to stay away from management and employees.