Jun 13 '18 at 17:19
Food and service were mediocre at best. When I checked my credit card statement the following week, I found that the restaurant had charged me double the amount I had signed for. Called the restaurant twice to see where the error was, only to be told "we will look into it and get back to you." After waiting long enough with no response, I opened a dispute through Chase. The restaurant contested the dispute with a screenshot of their POS system showing a $55 tip on a $38 bill. A 144% tip!? How on earth is that not a red flag for an improper entry? Either the waitress made an error or was trying to scam me. Rest assured, I am continuing to dispute this. Save your money and have a better meal at Five Guys.