Jul 3 '18 at 18:12
What a disappointment. My husband took me here for our wedding anniversary and it was mediocre at best. The restaurant inside the hotel had terrible service. We waited 20+ minutes to have our order taken and almost an hour for our breakfast (and it came out wrong). There was an erroneous $130 room service charge on our departure bill that we didn’t make. And finally-they tried to place me with a male masseuse-when I specifically requested a female upon booking. It certainly didn’t meet my standards. The Ritz is like the Rolls Royce of hotels. As I noted-our stay was mediocre at best.