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Sep 9 '18 at 18:27

The hotel and casino is very nice. However the Festival Buffet sucks. The people that are serving of food are the worst they don't smile and they act like they really don't want to be there and personally I think they should think about who they hired. The only good experience I had there was the wait staff. As far as the food the crab legs were good and my children advise me to never bring them back here again the food was terrible to them. My advice to Dover Downs Festival Buffet they need some sensitivity training and to teach their staff on customer service and showing the people that are paying a great experience.
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