Aug 8 '18 at 8:56
Room was ok but fair for the price, checking in process for a group could of been explained better and not made so difficult. We reserved a block of rooms under one person's name to be assigned later but because no one called personally to make reservations for the rooms our reservations were cancelled and it was over an hour for it to be figured out and resolved. Was told how we tried to reserve the rooms was not how they did things, but while getting checked in neumerous other guests showed up with reservations exactly how we had tried to make ours. There was even a phone call 2 weeks out to confirm that we had reservations but there must of been a misunderstanding because our block of rooms was still available but no reservations had been made yet, when the initial call was for reservations for a Block of rooms.
