Nov 30 '18 at 17:55
4th Time is the Deal Maker
Last night my wife and I went to the Cafe Milano at the Peppermill Resort on South Virginia Street. We had been there previously. Three times to be exact. Those three times the service was horrible, the food not so stellar, it was primarily the service that had turned us off on it and had us avoiding the place since our last stop there back in February of 2015. Due to renovations our primary choice at the Peppermill was unavailable to us so reluctantly we went to the Cafe Milano. They too were undergoing renovations but they were open. We didn't have to wait long before we were seated, and then we met our server, Humberto. Last time I always ended up having to flag down our server for refills, Not so with Humberto, the time before last our check was dropped off with our meal and we were pretty much ignored by the wait staff. Not So with Humberto.
Humberto took our order and came by regularly to check and see how we were doing, and I will let you know he did the same with all of his tables keeping up with them and he had one of busiest sections. Our Salads were delivered precisely on time, and our main meal, I having the New York Steak, with Steamed Vegetables, Baked Potato and Garlic Bread. My wife had the Rib Eye steak with French Fries, Steamed Vegetables and Garlic bread as well. Both meals cooked to exactly how we wanted them, mine Medium Rare and hers Rare. The food was fantastic. Normally I am not a big tipper but Humberto got a very large one from me, and that was when I found out he had been only working there for a week. I want to let the manager know straight up that Humberto and his service made us do a total 180 when it came to our opinion of Cafe Milano. Keep him, and my hats off to the Chef as well for one of the best New York Steaks I have had in a long time.