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Dec 22 '18 at 21:28
When we go out into eat it takes ALOT for us to be turned off by a place. And we hardly EVER leave a negative review. But for what you pay to eat here (knew that going in and was looking forward to a nice dinner) there was a few things that happened that even McDonald’s would have handled better. After the server asked for our drink order we literally waited 25 minutes before they were brought to us. Which wasn’t the end of the world, we actually joked about it. We could see our drinks near the butler door by the bar sitting & asked 2 other servers if they could bring them to us. Then watched them go and tell someone else in staff, of course none of them brought them to us. Finally our server brought them to us & apologized for the delay. We told him no worries & looked forward to the rest of the night. But then my wife’s drink had a long HAIR in hers. Immediately we showed the server- who hadn’t walked away yet. He again apologized and went to get her another drink which took about another 10 minutes. Finally and the biggest joke of all the Manager came over and apologized which was fine. But then he’s said he was going to give the 2 ladies at our table Free desert on him. We told him that they had ordered the “special” which included salad and dessert he said he knew that but it was the best he could do. While we weren’t happy we never asked for anything but it was completely insulting that he offered them a “free” dessert when it came with their meal. What a joke! We finished our meal, paid our bill, full price for everything. Then left & never to return.
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