Jan 27 '19 at 1:24
This airport is horrible. We're on vacation so we've been through several airports. MIA is monstrous. We checked bags, had to get them and recheck them because "that's the way it's always been." Got to go through security twice too. Fun. Needed seat assignments, spoke to one lady who said we needed to wait for the next agent. Waited in line in front of an empty counter until 20 minutes before boarding. Hey, a$$holes! I had to be here 2 hours early! Where are you? I took pictures. I'll find somewhere to post them. Nice of you to be soooooo prompt and professional. I'll make sure to book all future flights away from this place.