Hard Rock Cafe Hard Rock Cafe
Restaurant @ Seminole Hard Rock Hotel & Casino Hollywood
"Emily V"
This was the worst experience I have ever had in my life. When I first walked in the building the people in the front kept on talking even after I said I made a reservation. They kept me waiting for a while and then they took me the the back and there was so many tables open.. they had kept me waiting for nothing. They switched my waiter twice, the first one was really sweet and on top of his game.. the second one was horrible. His name was “ nay nay “. First our food was cold, second he never brought us our refills even after we asked TWICE. But he had no problem taking refills to the white couple next to me.. we clearly saw how he was treating them so nicely and my family and I so poorly. He not once came to our table( only when he brought our food). We had no napkins even after we asked for some. I had to go to another table and grab the napkins from there And the only way we got our check was because we were standing up and calling him over. HORRIBLE SERVICE.If I could give this 0 stars I would .. the restaurant itself was beautiful but “ nay nay “ made my experience horrible!