Rick S.
The Lodge Casino at Black Hawk
Black Hawk, Colorado
"Rick S."
This was my last time I will ever stay and play at the lodge. I had a cold meal before but this was the second cold meal I had. I don't know if they treat people with comps worse or what. The first time I had a lobster tail and it was ice cold. This time I had a steak that was dried out and cold. Must have sat under the heat lamp for a long time to dry out. I went to my room to put my leftovers in the refrigerator and there was other peoples leftovers in it. I decided to go to the bathroom before going to the desk to complain and there was a huge clump of hair on the shower wall. They obviously don't clean the rooms and treat players that play a lot like garbage. No worries the Monarch will soon have a hotel.