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Nov 6 '18 at 22:39
Boardwalk Perks

Boardwalk Perks

  • Restaurant @ Resorts Casino Hotel
Truly pathetic customer service. Front desk is EXTREMELY rude and unhelpful. Spent ~45 minutes total trying to get front desk to answer the phone, but the reservations line picked up immediately. Can't get through to any manager, but was hung up on repeatedly. Practically had to dispute the charge to get a receipt. Absolutely no response over the phone. Hotel was decent for the stay but extremely smoky and "ocean view" was VERY loosely interpreted. Poor customer service outweighs any positive aspect of the property. Too many other places on the boardwalk to ever stay here again.
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@Resorts Casino Hotel
@Atlantic City & North East
@Boardwalk Perks
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