The Houlihan's is a restaurant inside Mystique Casino in Dubuque, Iowa.
If you've eaten here before why don't you tell us about it?

Want your next dinner reservation comped? Become a URComped VIP (it's free).
URComped is an independent review platform and is not affiliated with, sponsored by, or endorsed by any of the casinos, slot machine manufacturers, or other entities mentioned on this site. The views and opinions expressed in the reviews are solely those of the individual contributors and do not reflect those of URComped or its staff.

All trademarks, logos, and brand names appearing on this website are the property of their respective owners. Use of these marks does not imply any affiliation with or endorsement by their holders. Trademarks and names are used under nominative fair use for the purpose of identification and commentary only.

Content on URComped, including user-submitted reviews, photographs, and comments, is copyrighted by their respective authors. Reproduction, redistribution, or use of any part of this site in any form without express written permission is prohibited, except as allowed under fair use principles for purposes of commentary, criticism, and educational use.

URComped does not guarantee the accuracy, completeness, or usefulness of any information on the site and expressly disclaims liability for errors or omissions in the information provided. Users are encouraged to verify critical information independently.

Reviews

Results shows recent 10 reviews

Houlihan's

Customer service, specifically the manager do not have good skills when dealing with a problem. Today I had a meal there and requested a vegetable option with my scallops instead of pasta. They accepted my request, and in place of my pasta gave me 4 pieces of broccoli. My food didn't come with the Arugula or the sauces. After waiting for them to bring it, I finally had to ask. They had no intention of bringing it, they were actually going to charge us 19 dolllars for 6 scallops and 4 pieces of broccoli with no sauces or salad with it. When we finally asked for the salad and the sauces they said they were out of the Arugula and just brought some out the bag power greens mix. They still were going to actually charge the full amount, by this time my meal was almost gone. My server with respect to her was very nice and professional, as well as gentlemen with the long hair. But whoever that manager was, he was not good at handling customers at all. Will not be back. Really looked forward to going to this place.
Read More..
0

Comment

Houlihan's

When we first arrived we got served quickly and received our appetizer. Unfortunately, it took about 40 minutes to receive our entree. The cook who brought out our food was incredibly rude and had no customer service skills. Our server left to go do room service for the hotel while we waited an hour for a refill on our water. When we tried to ask about our food or refills, we were blatantly ignored. This was a joke. I had to wait extra for my food because of the broccoli and it tasted like the steam in the bag stuff you get at the grocery store. It took even longer to get the bill, which they didn't even ask how we were going to split the bill. It took another half an hour to close out. This was a joke. I'm sorry we didn't go to Wendys. I thought this was a nice restaurant. Visiting from Florida, this was incredibly disappointing. Were we being punk'd?
Read More..
0

Comment

Houlihan's

Lovely decor! Great lunch menu! Attentive & fast service from Danny! Wonderful experience!
Read More..
0

Comment

Houlihan's

Very clean and fun atmosphere with good quality service and food! Wait staff is very detail oriented to personal service and care! Very professional staff and the manager is amazing!
Read More..
0

Comment

Houlihan's

We had to squeeze our large party into a small table because they said the other tables were reserved but they say empty the entirety of our visit. The foods ok but overpriced. Convenient if staying at the hotel.
Read More..
0

Comment

Houlihan's

Service has been extremely slow every time we've gone here (5+ times). At times, it takes several minutes to even get a drink order taken. However, the staff is very friendly, and I had the best steak I've ever tasted from here. Their potato soup is also amazing.
Read More..
0

Comment

Houlihan's

Food was okay. We were a table of 7 and some people had some great food and others it was very dry. We ordered drinks around 4:15 with a happy hour. We asked what well drinks were since they were $3 and she replied that it was just with cheaper alcohol. The manager said that he would discount it. That means just $1.50 off of $8.50 instead of $3 which was not made clear either. We waiting for drinks and didn't get them until nearly 5pm and then still hadn't taken our order. Very long waits between ordering anything and getting it. At least a 10 minute wait to get our cards back after she took them to charge for the dinner. $25 for a meal and a drink.
Read More..
0

Comment

Houlihan's

Not as good as it used to be. Slow service. Food was overcooked. Hopefully it will be better next time.
Read More..
0

Comment

Houlihan's

Terrible waiting for owner to contact, do not go here!!!!!! Was told i was drunk we ordered 1 beer after sitting down. Told us we were over served please leave....... she was trying to leave an hour early mad because we sat down late on a slow night. I am a Hilton diamond member have never been treated like this anywhere in the world. Will follow up with owner or franchise as this was an attempt to cover up a bad idea of the server to leave early by demeaning us, and an 10 minute conversation with her young night manager was a sad attempt to cover her fault. There were two other people in the entire restaurant, aside from us. His defense of her stupidity was that multiple reports had come in that we were loud and she had to do it. I asked her in front of him if we were loud or belligerent in any way, she looked down and said no you were not. I have traveled the world for ten years Hilton diamond evert year, never even heard of a story like this. Houlihans ownership needs to contact me soon this is unacceptable
Read More..
0

Comment

Houlihan's

Great place. Me and my fiancé went there for dinner and was all around good experience. Friendly staff and food was cooked to order and very delicious . Was well worth it and will be returning.
Read More..
0

Comment
Read All Reviews